:root{--ak:#eb592a;--akd:#eb592a;--accent:#eb592a;--bg:#ffffff;--light:#F2F5F7;--txt:#000000;--muted:#4C5B67}#akos-chatbot{position:fixed;bottom:18px;left:18px;z-index:999999;font-family:'Inter',sans-serif}#akos-chatbot[data-pos="right"]{left:auto;right:18px}.fab{width:82px;height:82px;cursor:pointer;box-shadow:0 4px 14px rgb(20 93 160 / .28);transition:.25s}.fab:hover{transform:scale(1.07)}.badge{position:absolute;left:18px;top:-22px;background:#fff;border-radius:20px;padding:14px 20px;font-size:15px;font-weight:500;color:var(--txt);box-shadow:0 4px 14px rgb(0 0 0 / .15);opacity:0;transform:translateX(0);transition:opacity .3s ease,transform .3s ease;cursor:pointer;white-space:nowrap;z-index:1}.badge::after{content:'';position:absolute;left:-12px;top:50%;transform:translateY(-50%);border:6px solid #fff0;border-right-color:#fff}.badge.show{opacity:1;transform:translateX(82px)}.badge:hover{background:var(--light)}#akos-chatbot[data-pos="right"] .badge{left:auto;right:18px}#akos-chatbot[data-pos="right"] .badge::after{left:auto;right:-12px;border-right-color:#fff0;border-left-color:#fff}#akos-chatbot[data-pos="right"] .badge.show{transform:translateX(-82px)}.popup{width:290px;height:auto;max-height:80vh;background:#fff;border-radius:18px;position:absolute;top:-480px;right:-238px;box-shadow:0 12px 40px rgb(0 0 0 / .20);overflow-y:auto;display:flex;flex-direction:column;transform:translateY(20px) scale(.92);opacity:0;pointer-events:none;transition:.32s cubic-bezier(.25,.8,.25,1)}#akos-chatbot[data-pos="right"] .popup{right:auto;left:-238px}.popup::-webkit-scrollbar{width:4px}.popup::-webkit-scrollbar-track{background:rgb(0 0 0 / .05);border-radius:10px}.popup::-webkit-scrollbar-thumb{background:rgb(235 89 42 / .6);border-radius:10px}.popup::-webkit-scrollbar-thumb:hover{background:rgb(235 89 42 / .8)}#akos-chatbot.open .popup{transform:translateY(0) scale(1);opacity:1;pointer-events:auto;animation:popup-enter .32s cubic-bezier(.25,.8,.25,1)}.header{background:linear-gradient(135deg,var(--accent),var(--accent));padding:16px 18px;color:#fff;text-align:left;position:sticky;top:0;z-index:1}.logo{font-size:18px;font-weight:800;letter-spacing:-1px}.subtitle{font-size:13px;opacity:.9;margin-top:3px}.body{flex:1;display:flex;flex-direction:column;background:var(--light);gap:12px}.categories{display:flex;flex-direction:column;gap:10px;padding:16px 18px 10px;border-bottom:1px solid #e8ecf0}.cat-btn{background:#fff;border:1px solid #e3e7eb;border-radius:20px;padding:6px 12px;font-size:12px;font-weight:500;color:var(--txt);cursor:pointer;transition:.2s;white-space:normal;word-wrap:break-word}.cat-btn:hover{background:var(--accent);color:#fff;border-color:var(--accent)}.cat-btn:active{background:var(--akd);border-color:var(--akd)}.cat-btn:focus{outline:none;background-color:var(--accent)}.chat-area{flex:1;display:flex;flex-direction:column;padding:12px 18px 16px;position:relative;overflow:hidden}.messages-container{flex:1;overflow-y:auto;scroll-behavior:smooth;padding-bottom:60px}.bottom-buttons{position:absolute;bottom:0;left:0;right:0;display:none;gap:10px;padding:10px 18px;background:var(--accent);border-top:1px solid #e8ecf0}.messages{flex:1;display:flex;flex-direction:column;gap:10px}.message{max-width:85%;padding:12px 16px;border-radius:20px;font-size:13px;line-height:1.5;word-wrap:break-word}.message.user{align-self:flex-end;background:var(--accent);color:#fff}.message.bot{align-self:flex-start;background:#fff;color:var(--txt);box-shadow:0 1px 3px rgb(0 0 0 / .1);opacity:0;transform:translateY(10px);transition:opacity 0.5s ease,transform 0.5s ease}.message.bot.show{opacity:1;transform:translateY(0)}.message.accent-message{width:300px;max-width:110%;background:var(--accent);color:#fff;border-radius:0;border:1px solid rgb(255 255 255 / .3);cursor:pointer;margin-left:-16px;margin-right:-16px}.message.bot ul{list-style-type:none;padding-left:20px;margin-bottom:15px}.message.bot ul li::before{content:"- ";color:var(--muted)}.message.bot ul ul{list-style-type:none}.message.bot ul ul li::before{content:"- ";color:var(--muted)}.message.bot p{margin-bottom:16px}.message.bot ul{margin-bottom:15px}.message.bot li{margin-bottom:8px}.message.bot h3{font-size:14px;font-weight:600;margin-bottom:8px;color:var(--txt)}.screen{display:none;animation:fade .35s ease}.screen.active{display:block;position:absolute;top:90px;left:0;right:0;bottom:0;background:#fff;z-index:10;padding:14px 16px}@keyframes fade{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}@keyframes popup-enter{0%{transform:translateY(20px) scale(.92);opacity:0}50%{transform:translateY(-2px) scale(1.01);opacity:.9}100%{transform:translateY(0) scale(1);opacity:1}}.opt{width:100%;background:#fff;border:none;border-radius:12px;padding:12px 14px;margin-bottom:10px;font-size:14px;display:flex;align-items:center;justify-content:space-between;cursor:pointer;transition:.2s;box-shadow:0 1px 6px rgb(0 0 0 / .05);color:var(--txt)}.opt:hover{background:#e9f2ff;color:var(--accent)}.back{background:none;border:none;font-size:13px;font-weight:600;margin-bottom:12px;cursor:pointer;color:var(--ak)}.back:hover{background-color:var(--accent);color:#fff}.back:active{background-color:var(--akd)}#akos-chatbot a:hover{background-color:var(--accent);color:#fff}.faq-list .item{background:#fff;border-radius:10px;margin-bottom:8px;box-shadow:0 1px 5px rgb(0 0 0 / .05);overflow:hidden}.q{padding:12px 14px;font-size:14px;font-weight:600;cursor:pointer;color:var(--txt);position:relative}.q::after{content:"+";position:absolute;right:14px;top:10px;font-size:20px;color:var(--accent);transition:.2s}.item.active .q::after{content:"−"}.a{padding:8px 14px 12px;font-size:13px;color:var(--muted);display:none}.item.active .a{display:block}.form{display:flex;flex-direction:column;gap:10px}.form input,.form textarea,.form select{padding:12px 14px;border:1.5px solid #e3e7eb;border-radius:12px;font-size:13px;background:#fff;color:var(--txt);transition:.2s}.form input:focus,.form textarea:focus,.form select:focus{border-color:var(--ak);outline:none}.send{padding:10px;background:var(--accent);border:none;border-radius:10px;color:#fff;font-size:14px;cursor:pointer;transition:.2s;font-weight:600}.send:hover{background:var(--accent)}.status{font-size:12.5px;margin-top:4px;color:#16a34a;text-align:center}.typing{display:none;padding:12px 14px;font-size:13px;color:var(--muted);text-align:left}.typing.show{display:block}.dots{display:inline-block;margin-left:4px}.dots span{animation:dot 1.4s infinite ease-in-out both}.dots span:nth-child(1){animation-delay:-0.32s}.dots span:nth-child(2){animation-delay:-0.16s}.dots span:nth-child(3){animation-delay:0s}@keyframes dot{0%,80%,100%{transform:scale(0)}40%{transform:scale(1)}}.catalog-content,.content{display:flex;flex-direction:column;height:auto;overflow-y:auto}.content h3{font-size:16px;font-weight:600;margin-bottom:10px;color:var(--txt)}.content p{font-size:13px;color:var(--muted);margin-bottom:8px;line-height:1.4}.content ul{list-style-type:disc;padding-left:20px;margin-bottom:10px}.content li{font-size:13px;color:var(--muted);margin-bottom:4px;line-height:1.4}.download{padding:5px 9px;background:var(--accent);border:none;border-radius:18px;color:#fff;font-size:12px;cursor:pointer;transition:.2s;font-weight:500;font-family:Poppins,sans-serif;display:inline-block;margin:0}.download:hover{background:var(--accent)}.full-message-button{width:100%;height:100%;border:none;border-radius:18px;color:#fff;font-size:13px;cursor:pointer;transition:.2s;font-weight:500;font-family:Poppins,sans-serif;padding:0;box-sizing:border-box;text-align:center}.full-message-button:hover{background:var(--accent)}@media (min-width:769px){#akos-chatbot .popup{width:300px;height:480px;border-radius:16px}#akos-chatbot .header{padding:16px 18px}#akos-chatbot .logo{font-size:18px}#akos-chatbot .subtitle{font-size:13px}#akos-chatbot .body{padding:14px 16px}#akos-chatbot .opt{padding:12px 14px;font-size:14px}#akos-chatbot .q{font-size:14px}#akos-chatbot .a{font-size:13px}#akos-chatbot .form input,#akos-chatbot .form textarea{font-size:13px;padding:10px 12px}#akos-chatbot .send{font-size:14px;padding:10px}}@media (max-width:768px){#akos-chatbot{left:18px;bottom:10px}#akos-chatbot[data-pos="right"]{left:auto;right:18px}#akos-chatbot .popup{width:280px;height:480px}#akos-chatbot .header{padding:18px 20px}#akos-chatbot .logo{font-size:20px}#akos-chatbot .subtitle{font-size:14px}#akos-chatbot .body{padding:16px 18px}#akos-chatbot .categories{padding:18px 20px 12px;gap:12px}#akos-chatbot .cat-btn{padding:10px 14px;font-size:14px;border-radius:24px}#akos-chatbot .chat-area{padding:14px 20px 18px}#akos-chatbot .message{padding:14px 18px;font-size:14px}#akos-chatbot .screen{padding:16px 18px}#akos-chatbot .back{font-size:14px;margin-bottom:14px}#akos-chatbot .form input,#akos-chatbot .form textarea,#akos-chatbot .form select{padding:14px 16px;font-size:14px}#akos-chatbot .send{padding:12px;font-size:15px}#akos-chatbot .opt{padding:14px 16px;font-size:15px}#akos-chatbot .q{font-size:15px}#akos-chatbot .a{font-size:14px}}